Your privacy is important to us. It is our policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, www.agentsmith.uk, and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.
Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.
"Voluntarily provided" information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
"Automatically collected" information refers to any information automatically sent by your devices in the course of accessing our products and services.
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
When you visit our website or interact with our services, we may automatically collect data about your device, such as Device Type and Operating System. Data we collect can depend on the individual settings of your device and software.
We may ask for personal information — for example, when you contact us or book a consultation — which may include one or more of the following:
We may collect, hold, use, and disclose information for the following purposes:
When we collect and process personal information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. Our infrastructure is Swiss-hosted and GDPR-compliant by design.
Although we will do our best to protect the personal information you provide to us, no method of electronic transmission or storage is 100% secure.
We keep your personal information only for as long as we need to. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.
We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.
We may disclose personal information to third-party service providers for the purpose of enabling them to provide their services. Third parties we currently use include:
You have the right to access, correct, and request deletion of your personal information. You may also object to or restrict processing, and request data portability. To exercise any of these rights, contact us using the details below.
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
We, Agent Smith, are a Data Controller and/or Processor with respect to the personal information you provide to us. Our lawful bases for processing include consent, performance of a contract, legitimate interests, and compliance with law.
For international transfers of personal data outside the UK or EEA, we adopt appropriate safeguards including standard contractual clauses (SCCs).
At our discretion, we may change our privacy policy to reflect updates to our business processes or legislative changes. If we decide to change this privacy policy, we will post the changes here.
For any questions or concerns regarding your privacy:
Agent Smith
hello@agentsmith.uk