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Terms of Service

Effective date: 1 July 2026  ·  Last updated: 25 June 2026

These Terms of Service govern your use of the Agent Smith website at agentsmith.uk and the products and services offered by Agent Smith. By accessing or using our website and services, you confirm that you have read, understood, and agree to be bound by these Terms.

Agent Smith is operated by J Arthur t/a Agent Smith, a sole trader registered in England and Wales. References to "we", "us", and "our" refer to J Arthur t/a Agent Smith.


1. Acceptance of Terms

By accessing our website or purchasing any of our products or services, you accept these Terms of Service in full. If you disagree with any part of these Terms, you must not use our website or services.

We reserve the right to update these Terms at any time. Continued use of our website or services following any changes constitutes your acceptance of the revised Terms. We will notify you of significant changes by updating the "Last updated" date above.


2. Use of the Website

You agree to use our website for lawful purposes only. You must not use this website:


3. Products and Services

Agent Smith offers the following products and services, subject to their individual terms:

Revenue Unlocker Audit

A structured AI-visibility audit delivered as a fixed-scope, fixed-price engagement. Pricing: Starter scan £495; Full audit £1,500. The scope and deliverables are agreed in writing prior to commencement. The audit is non-refundable once work has commenced.

DarkTraffiK

An AI-funnel measurement tool. A free tier is available. The Pro tier is offered as a monthly subscription at the price listed on the website at the time of purchase. Subscription pricing is subject to change with 30 days' notice.

AI Product Suite (Forgeo, Tesra, Meet Dave)

Products available individually or as a suite. Pricing is as listed on the respective product websites at the time of purchase. Where a "lifetime access" option is offered, this means a single payment grants access for the commercial lifetime of the product. We reserve the right to discontinue any product with reasonable notice to active subscribers.

Studio Services (Done-For-You)

Bespoke build and implementation services. Scope, deliverables, and pricing are agreed in a separate written engagement letter prior to commencement.


4. Payment Terms

All prices are stated in GBP or USD as indicated. Prices are exclusive of VAT unless otherwise stated. Agent Smith is not currently VAT-registered; no VAT will be charged until or unless required by law.

Payment for one-off engagements (audits, builds) is due in advance or as agreed in the engagement letter. Subscription payments are due at the start of each billing period. We use third-party payment processors; your payment details are governed by their terms and privacy policies.

If a payment fails or is disputed, we reserve the right to suspend access to the relevant product or service until payment is resolved.


5. Cancellation and Refunds

For subscription products, you may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period; no refunds are issued for partial periods already paid.

For one-off engagements, refunds are not available once work has commenced unless we fail to deliver the agreed scope. Where a refund is due, it will be issued to the original payment method within 14 days.

Consumer rights under the Consumer Rights Act 2015 and any applicable consumer protection legislation are not affected by these Terms.


6. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of J Arthur t/a Agent Smith or its content suppliers and is protected by applicable intellectual property laws.

Deliverables produced under a paid engagement (audits, reports, builds) are licensed to you for your own business use. You may not resell, sublicense, or distribute those deliverables to third parties without our written consent.

Any feedback, suggestions, or ideas you provide to us may be used by us without restriction or compensation to you.


7. Confidentiality

Where either party discloses confidential business information in the course of an engagement, both parties agree to keep that information confidential and not to disclose it to third parties without the disclosing party's prior written consent, except as required by law.


8. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, as to the accuracy, completeness, or suitability of any content on this website.

We do not guarantee that our products or services will achieve specific business outcomes, including but not limited to increased revenue, AI-engine citations, or search rankings. Results depend on factors outside our control, including your website content, your industry, and the behaviour of third-party AI engines.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other matter where such exclusion or limitation is prohibited by applicable law.


9. Limitation of Liability

To the maximum extent permitted by applicable law, Agent Smith shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our website or services.

Our total aggregate liability to you under or in connection with these Terms shall not exceed the total amount paid by you to us in the 12 months preceding the claim.


10. Third-Party Links and Services

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Our services integrate with third-party tools including TidyCal, Google Analytics, Cloudflare, and others. Your use of those tools is governed by their respective terms and privacy policies.


11. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.


12. Contact Us

If you have any questions about these Terms of Service, please contact us:

Agent Smith
J Arthur t/a Agent Smith
Hello House, Christchurch, Dorset, BH23 3PY
hello@agentsmith.uk
WhatsApp / Telegram: 07360 272168